Welcome to niralikitchensweets.com (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and purchase sweets or customized gifts from us.
1. Information We Collect
We collect only the information necessary to process your orders and improve our services.
1.1 Personal Information
When you place an order or contact us, we may collect:
Full Name
Phone Number
Email Address
Shipping and Billing Address
Recipient details (for customized gifting such as name, message, address)
1.2 Payment Information
All payments are processed securely through Razorpay.
We do not store your:
Card details
Bank account information
UPI credentials
1.3 Automatically Collected Information
When you visit our website, we may automatically collect:
IP Address
Browser type
Device information
Pages visited and time spent
This helps us improve our website and user experience.
2. How We Use Your Information
We use your information for the following purposes:
To process and manage your orders
To deliver sweets and customized gifts
To send order confirmations and updates
To personalize your gifting experience
To provide customer support
To improve our website and services
3. Sharing Your Information
We respect your privacy and do not sell your personal data.
We may share your information with:
3.1 Payment Processor
Razorpay (to securely process payments)
3.2 Delivery Partners
Courier and logistics services (to deliver your orders)
3.3 Service Providers
Website hosting and technical support providers
All third parties are required to keep your data secure and confidential.
4. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, please note that no method of transmission over the internet is 100% secure.
5. Cookies
We use cookies to:
Enhance your browsing experience
Understand website usage
Improve our services
You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Opt out of promotional communications
To exercise these rights, please contact us via email.
7. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites.
8. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
